Get in Touch With Us
We’d love to hear from you! If you have any questions about our apparel or need assistance, feel free to reach out. Your feedback is important to us, and we are here to help you find the perfect fit for your style and comfort.
Our Contact Information
Call Us
(+254) 748-407-613
Email Us
info@niacreation.com
Business Hours
Mon-Sat: 7 AM - 7 PM
Our Location
Embakasi, Nairobi, Kenya
Whether you need assistance with an order, product information, custom apparel inquiries, returns, or exchanges, our team is here to help. Simply complete the contact form below, and we will respond promptly with the support you need.
For return or exchange requests, please contact us directly at info@niacreation.com with your order details, and our support team will guide you through the process.
We are committed to providing timely and professional customer service. All inquiries are reviewed and responded to Monday through Saturday, and every request is handled carefully to ensure a smooth experience from start to finish.
For direct assistance, you may also reach us by phone at +254 748 407 613 between 8:00 AM and 8:00 PM.
You are also welcome to visit our store location in Embakasi, Nairobi, Kenya, where our team will be happy to assist you in person.
Common Questions
Got questions about our apparel? We've got answers.
We offer a wide range of high-quality apparel for all ages, including clothing for newborns, kids, and adults. Our styles ensure everyone can find something comfortable and stylish
Yes, we have a straightforward return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange it within 30 days. Just make sure its in its original condition.
To keep your apparel looking its best, we recommend following the care instructions on the label. Generally, wash in cold water and hang to dry for longevity.
Yes, we cater to bulk orders! For inquiries, please contact us directly, and we’ll help you with your requirements and pricing.
We accept several payment methods, including major credit cards and Pesapal. Your payment details are encrypted for your protection.
Still have more questions?
If your questions weren’t answered here, feel free to reach out to us directly. We’re here to help with whatever you might need.
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We’re here to help. Reach out anytime with questions or feedback.